At Kart In Box, we are committed to providing a seamless and efficient shipping process to ensure the timely delivery of your orders. Please take a moment to review our shipping policy, which outlines the essential details regarding the shipment of your items.

Dispatch and Delivery Timeframes:

  1. Dispatch: Upon placing an order, your item will be dispatched on the next business day. In rare cases when the carrier encounters issues and fails to attempt delivery, we will promptly dispatch the item on the following day.
  2. Delivery: After dispatch, you can expect to receive your order within 3 to 7 business days. The actual delivery time may vary depending on your location and the efficiency of the chosen courier service.

Cancellation and Refunds:

  1. Cancellation: If you wish to cancel your order, you can do so until the order has not been dispatched. Once the order is dispatched, cancellation requests cannot be accommodated. For successful cancellations, a refund will be processed for the cancelled order.

Shipping Method and Restrictions:

  1. Free Delivery: We offer free delivery of all our products to provide a convenient shopping experience for our valued customers.
  2. Address Requirements: To ensure smooth delivery, we request you to provide a complete street address with the pin code/zip code and a valid telephone/mobile number. Please note that courier companies do not deliver to P.O. Box addresses.

Courier Companies and Tracking:

  1. Reputed Courier Companies: All our products are shipped via reputable domestic courier companies, such as Express, Delhivery, FedEx, Bluedart, and others. These companies are known for their reliability and insured shipping services.
  2. Tracking Information: As soon as your items are handed over to the Courier Company, we will notify you via email. The email will include the tracking number and the Courier Company’s website details. Please allow up to 7 business hours for the tracking numbers to become active on the courier websites.

Shipping Exceptions:

  1. Non-Shipping Days: Please be aware that there are no shipments made from our store on Sundays and public holidays, as our logistics partner does not conduct pickups on those days.
  2. Indicative Timeframes: The times to ship mentioned on our website for each item are approximate and indicative values only. While we strive to meet these estimates, certain situations beyond our control may cause delays. We do not entertain refund, returns, replacement, or exchange requests solely due to shipping delays.
  3. Out of Stock Items: If there is a delay in shipping due to an item being out of stock or any other unusual circumstance, we will promptly inform you via email.

Contact Information:

If you have any questions or concerns regarding our shipping policy or require further assistance, please feel free to contact our customer support team at [email protected]. We are dedicated to providing the best possible service and ensuring a smooth and efficient shipping experience for all our customers. Thank you for choosing Kart In Box for your shopping needs.

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